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For Customise Enquireus now: +919829166685

At Utsavi by Shilpa, we are committed to providing a smooth, reliable, and efficient shipping experience for our valued customers. Partnering with trusted carriers such as UBX, FedEx, and DHL, we ensure safe delivery across India and worldwide.

1. Shipping Coverage

We ship PAN India and internationally.

2. Shipping Charges

  • PAN India: Free shipping on all outfits.

  • International: Charges as per actual rates at checkout.

3. Duties & Taxes

  • For Indian Customers: All applicable taxes and duties are already included in the product price.

  • For International Customers: Orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means import duties, customs, VAT, and other local taxes (if applicable) must be borne by the recipient. Payment of these charges is necessary for delivery release by courier agencies.

4. Order Placement & Confirmation

  • Once your order is successfully placed, an order confirmation number will be displayed on your screen.

  • A confirmation email will also be sent to your registered email address.

  • In case of any issue during order processing, our team will notify you promptly via email.

5. Order Tracking

  • After dispatch, a tracking number/AWB (Airway Bill) will be shared with you via email.

  • You can use this to track your order status from processing to final delivery.

6. Estimated Delivery Time

  • Outfits: Shipped within 6 weeks of order placement (depending on product availability).

  • Accessories: Shipped within 5 weeks of order placement.

  • PAN India: Delivery within 7–8 days from dispatch.

  • International: Delivery within 14–15 days from dispatch.

7. Changing Shipping Address

  • If you need to update your shipping address after placing the order, please contact us immediately at contactutsavi.sales@gmail.com or call us at +91 98291 66685.

  • Address changes can only be made before dispatch. Once an order has been shipped, we cannot modify the shipping address or redirect the package.

8. Customer Support

For any shipping-related queries or assistance, feel free to reach us at:
📧 contactutsavi.sales@gmail.com
📞 +91 98291 66685

We appreciate your trust in Utsavi by Shilpa and thank you for shopping with us.